From detail to identity
How do you create characters that truly hook people?
A gesture, a scar or a way of dressing can change how we perceive a character. In marketing, a detail is useful when it helps explain a need, behaviour or decision. The lesson explores that process: observe, interpret and choose which information matters.
Explore further: from character to buyer persona
From specific character to useful customer profile.
In dramaturgy: “Ana is a fair-skinned woman” barely begins to draw her. If we add a distinctive visual trait — for example, moles in an unusual pattern — her image becomes more recognisable. But characterisation does not end there: we need to know what she does, wants, avoids and what situation she is going through.
In marketing: not all those details have commercial value. Now imagine Ana creates content on her phone while working away from home, often records at night, edits before publishing and does not want to depend on a power bank. Then battery life, low-light camera, stabilisation or AI editing stop being mere features: they respond to concrete situations in her life.
Person + context + need + friction.
A product, service or experience with a real function.
Turn features into relevant benefits and a message that person can recognise as their own.
What can we work on from here? Useful buyer personas, segmentation, value proposition, scriptwriting, storytelling, copy, audiovisual content and use of AI to research, prototype ideas and produce variants with judgement.